We’re looking for you as a Sales Support Executive!
Do you get energy from customer contact and working in a service-oriented way? As Sales Support Executive, you’re the link between our customers and our Sales team. Do you have an eye for detail, enjoy helping people, and like making administrative processes run smoothly? Then this role is perfect for you!
Job description
- As Sales Support Executive, you work closely with the Sales team to make sure customers receive the best possible service. You support the team in handling customer enquiries, preparing quotes and orders, and processing orders. You ensure smooth communication with customers and keep both customers and the Sales team informed of important information.
- You’re also a key link between the Sales team and Order Management. You stay in close contact with Order Management about the progress of ongoing orders and projects. In the weekly production meeting, you align on the current status and make sure the relevant information is then shared within the Sales team. That way, everyone knows what’s going on and customer enquiries can be followed up properly and on time.
- In addition, you keep customer data up to date and make sure the administration is in order. You’re responsible for sending quotes and order confirmations to customers on time, responding to customer enquiries (by email and phone) appropriately and promptly, and creating posts for LinkedIn and the website. Each week, you take part in a meeting about ongoing projects and take the minutes.
- You’ll also get the chance to learn how to create lighting plans. This is a varied role with room for your own input and development. At this organisation, a full-time working week is 38 hours, which means your weekend starts a few hours earlier on Fridays!
We’re looking for you as a Sales Support Executive!
Why would you want to work at DLI?
At DLI, you’re not just an employee; you’re an essential part of a young, growing company with plenty of opportunities. We encourage growth, innovation and engagement at every level. Whether you’re driven by technology, personal growth or simply enjoying your work, at DLI you’ll find an environment where you can thrive.
DLI’s motto: after hard work comes relaxation, because drinks together and fun outings strengthen the bond with your colleagues. There’s also a culture of equality: whether you’re part of the management team or a colleague within your own team, there’s room for open communication and collaboration. Does DLI sound like your ideal employer? Join us and discover what we can do for each other!
Who are we?
We develop, manufacture and distribute grow lighting systems for (greenhouse) horticulture worldwide. Thanks to our approach, knowledge and experience, we’re a leader in the market we operate in. We deliver the very best quality and service, have a winning mindset and go for maximum results. This is one of the reasons we’re growing fast, and why we’re looking to expand our team.
What do we offer you?
- A position for 30–32 hours per week
- Opportunities to develop yourself further: you grow along with us
- 25 days of annual leave as standard, based on full-time employment
- A company phone and laptop
- Good secondary employment benefits, such as a very attractive pension scheme
- Drinks and outings, because after hard work comes relaxation with your great colleagues
What are we looking for?
- At least MBO level of education and thinking
- Punctual and accurate
- Good communication skills and a customer-focused attitude
- An eye for detail
- Experience with administrative work, and you enjoy working as part of a team
Interested in this position?
Send your application (cover letter and CV) by email to Ellen Venema at ellen@dli.nl
We look forward to your application!
Sounds like you?
Ellen's happy to walk you through it. Just reach out with any questions.
